Taco Bell
1 Glen Bell Way,
Irvine, CA 92618
Dear Taco
Bell,
I had an
unpleasant experience at the XXXX, Taco Bell tonight. I thought you may be interested in what
happened.
While my
daughter was attending a special needs recreation event, I went to find a place
to eat and pass some time until I had to pick her up. I went to Taco Bell and got a soft chicken
taco and a drink. After I had eaten,
(but had not yet finished my drink) I did what I often do in waiting rooms,
fast food restaurants and other public areas when I have free time. I made some nutritional supplements for my
daughter. You see, because of her
condition, it has been recommended that she take several nutritional
supplements. Unfortunately, she cannot
swallow large capsules, so I have to split them up and put them in smaller
capsules. This can be very time
consuming so I carry around the necessary parts in my purse ready to assemble
them when time opens up.
Soon after I
started a staff member came and told me I couldn’t continue to do what I was
doing. I can’t remember exactly how she
phrased it, but she conveyed that it would be disturbing to other
customers. I didn’t want to create a
fuss, so I cleaned up after myself and left. However, I don’t understand how silently
assembling some small nutritional supplements was going to be upsetting to
other customers. There were plenty of
seats and tables available, I had been there for less than a half hour, I
didn’t make any kind of mess and I was bothering no one. I have witnessed people spending extended
periods of time talking on cell phones, working on laptop computers, reading
newspapers or just hanging out with friends well after their meals were
finished at Taco Bell and I have never seen those people told that their
activity is inappropriate. Many Taco
Bell restaurants even have Wi-Fi available so evidently it’s acceptable to take
part in surfing the web after you’re finished eating. Why
was assembling small nutritional supplements so unacceptable?
I have
frequently done this at Chick-Fil-A and McDonald’s and I have never had a problem. One time a McDoanld’s staff member asked me
what I was doing and when I explained, we had a quick conversation about a
special needs person in his family and he bid me a good day. I guess I learned tonight where I am welcome
and where I am not. I will not be going to
Taco Bell again and I am going to tell this story to anyone that will listen.
Sincerely,
Shanti
No comments:
Post a Comment